The length of Amazon’s warranty on Kindles and Fire tables varies based on which device you choose. You can use this article to identify which type of device you have, the length of your Amazon warranty and what the warranty covers.
How to Find Your Kindle or Fire Device Model
Kindle eReaders and Fire tablets both contain their device model information within the Settings section. To find out which kind of device you own, follow these steps:
- Open the Settings menu.
- Select Device Options.
- If you have an eReader, tap Device Info. For Fire tablets, you can click Device Model or About Fire Tablet.
- Look for the model name and generation number of your device.
What is the Warranty on Kindle eReaders?
Kindle eReaders come with a one-year limited warranty, while the Kindle for kids comes with a two-year limited warranty.
| Kindle One-Year Limited Warranty | Kindle Two-Year Limited Warranty |
| Kindle Paperwhite (7th Generation and later) | Kindle Paperwhite Kids |
| Kindle Paperwhite Signature Edition | Kindle Kids (also called Kindle Kids Edition) |
| Kindle Oasis (8th Generation and later) | Kindle for Kids Bundle |
| Kindle (1st Generation and later) | |
| Kindle Voyage | |
| Kindle Touch |
What is the Warranty on Amazon Fire Tablets?
The Kindle Fire comes with 90-day, one-year, and two-year limited warranties. See below for the warranty on each device type.
| 90-Day Limited Warranty | One-Year Limited Warranty | Two-Year Limited Warranty |
| Fire 7 (12th Generation or earlier) | Fire HD 10 (11th Generation or earlier) | Fire Kids Tablet |
| Fire HD 8 (10th Generation or earlier) | Fire HD 10 Plus | Fire Kids Pro Tablet |
| Fire HD 8 Plus | Fire HD (4th or 5th Generation) | |
| Fire tablet (5th generation) | Fire HDX | |
| Kindle Fire HDX | ||
| Kindle Fire HD | ||
| Kindle Fire |
What Do the Kindle and Fire Tablet Warranties Cover?
The wording for each warranty is the same. On each warranty information page, Amazon states that “When you purchase a new or Certified Refurbished Device, we warrant the Device against defects in materials and workmanship under ordinary consumer use.”
If a malfunction occurs, the customer can return the device to Amazon where one of three things will happen:
- The device will be repaired using new or refurbished parts.
- The device will be replaced with another device of equal value.
- The customer will be refunded for the broken device.
The only difference among the three warranty types is the length of time the device is covered. For example, the Two-Year Limited Warranty (also called the Worry-Free Guarantee), covers the eligible device for a period of two years. After the warranty period is up, you can’t be certain that your eReader or Kindle will be repaired or replaced for free.
